What happens if my schedule changes and I can’t make the live class?

If you’ve purchased a ticket for this online class and you find that for some reason you can’t make the live session, you have two choices:

• The first: View the session archive. You can view the session archive as soon as it’s posted – or any time, as often as you like. We’ll make an archive of this class available within 48 hours of the live session, and we’ll send every ticket holder details on how they can view it. As a ticket holder, you’re able to view this full session archive any time– as often as you like.
• The second: Request a refund. Just send a note to pre.event@extendedsession.com, and we’ll help sort things out. Please keep in mind that we can only accommodate refund requests made more than 48 hours from the start of a live session.