If you’d like a refund, we can happily credit the card you used to register for the session. Please send a note to pre.event@extendedsession.com , and we’ll confirm receipt as soon as we see it (We don’t need your credit card info – just your email address and date of purchase.)
There are two things to know:
- Unfortunately, we can only accept cancellations and refunds up to 48 hours before a scheduled session.
- There is sure to be a lapse in time between the time we refund your order and the time a corresponding credit appears on your credit card statement. So that you’re not left waiting and wondering, we’ll contact you as soon as we’ve processed the credit in our system.
For reasons we hope you’ll understand – the biggest of them the fact that we make a point of compensating the folks who host Five Things I’ve Learned classes as quickly as we can – we can’t accommodate refunds for tickets purchased within 48 of the start of a scheduled live event. We can also accommodate refund requests for the purchase of an archived session only within 24 hours from the time of purchase.