If you’d like a refund, we can happily credit the card you used to register for the session. Please send a note to pre.event@extendedsession.com, and we’ll confirm receipt as soon as we see it (We don’t need your credit card info – just your email address and date of purchase.)
There are two things to know:
- Unfortunately, we can only accept cancellations and refunds up to 48 hours before a scheduled session.
- There is sure to be a lapse in time between the time we refund your order and the time a corresponding credit appears on your credit card statement. So that you’re not left waiting and wondering, we’ll contact you as soon as we’ve processed the credit in our system.