Five Things I've Learned About
Your ticket entitles you to ongoing access to this class — even after the live session concludes.
If you purchase a ticket in time to join the class live, you can view the archive as soon as it’s posted, as often as you like. Look for an email with information about how to access the course archive within 48 hours of the end of the live class. Once you get it, you’ll have all the information you need to access it as you like across any and all devices you own.
If you purchase a ticket after the live class takes place, you can view the archive immediately, and you can return to it as frequently as you like
If you’d like a refund, we can happily credit the card you used to register for the session. Please send a note to firstname.lastname@example.org , and we’ll confirm receipt as soon as we see it (We don’t need your credit card info – just your email address and date of purchase.)
There are two things to know:
For reasons we hope you’ll understand – the biggest of them the fact that we make a point of compensating the folks who host Five Things I’ve Learned classes as quickly as we can – we can’t accommodate refunds for tickets purchased within 48 of the start of a scheduled live event. We can also accommodate refund requests for the purchase of an archived session only within 24 hours from the time of purchase.
If you’ve purchased a ticket for this online class and you find that for some reason you can’t make the live session, you have two choices:
We take data security and the need to protect your privacy as seriously as you do. That’s why we use Stripe to process your registration transaction. They take your credit card and secure your data – in fact we don’t even have access to your credit card number. Which is just the way we like it!
The information we do retain we protect carefully.
Still have a question? We’d be pleased to hear from you. Send a note to: email@example.com.
The receipt you receive via email immediately after you register is all you need to confirm you’re set for the upcoming session.
About 48 hours before the live class is scheduled to begin, we’ll send you a personalized email confirming that everything’s on schedule and containing easy instructions for accessing the class.
We’ll send another reminder on the day of the class itself, and we’ll be available online just before the class begins to make sure you have no problems joining when the time is right.
Have a question in the meantime? We’d be pleased to hear from you. Send a note to: firstname.lastname@example.org.
If you’ve not received confirmation of your purchase, it’s not because we haven’t sent it. In fact, we send an immediately confirmation to the email address you share with us to ensure that we can reach you with class details.
If you don’t receive a confirmation within 10 minutes or so making your purchase, please first check your “junk” or “promotions” email first — some people’s email programs group unfamiliar emails in these types of folders. The email date and time should match closely the time you purchased your ticket online.
If the confirmation email is not there, there’s a small possibility that your email address wasn’t entered as you intended when you registered. (You’d be surprised, but this happens.)
In any case, we want to make sure we can reach you. And we want to make sure you’re registered for the class you want. if you can’t find your confirmation email, please send us a note at email@example.com. We’ll get back to you right away.
Register now. We share two tickets every day, and an email newsletter with news about our latest upcoming classes once a week.